Continental Trade & Commodity Services Ltd policy is to act in accordance with current legislation and to meet current best practice on the internet with regard to our use and handling of personal data. Our aim is to be responsible, relevant and secure when using your personal data.
Collection and use of personal data
We may need to know your personal details including your name, address and email address to provide you with information or reply to your queries. We may also collect and process data about you if you purchase spares online. We may use such personal data to provide you with details of matters that we feel may be of interest or use to you. You can opt out of receiving further information of this nature from Continental Trade & Commodity Services Ltd by emailing us at the address below:
When you use this website for the first time a cookie will be stored on your hard drive. The next time you visit the website (using the same computer) our server will recognise the cookie and provide us with information about your last visit. This will enable registered users to access the website immediately without first having to provide a username and password and us to tailor the website to suit your interests. If you do not want a cookie to be stored on your hard drive you should select the appropriate options on your web browser. Please note, however, that this may prevent you from using the website properly or at all.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Sharing personal data
We do not give out any of your personal information to third parties except as set out below. We reserve the right to release personal data when we believe that release is appropriate in order to comply with the law, or to enforce our terms and conditions, or to protect the rights, property, or safety of Continental Trade & Commodity Services Ltd, our customers, or other third parties. We do not sell personal data about our customers to third parties. However, we may release personal data if we acquire any new businesses and/or sell all or part of our business.
Protection of personal data
We will take all reasonable precautions to ensure that all the personal data that you have submitted via the website remains confidential. As required by the Data Protection Act 1998 we have strict security procedures regarding the storage and disclosure of personal data. For example, www.ctcs-group.com is a secure site with full firewall protection.
Your rights and responsibilities
You have the right to access the personal data which we hold about you and to have any errors corrected. It is your responsibility to ensure that we have correct contact information. This will enable us to provide you with the best service possible. If at any time you wish your personal data to be completely removed from all our systems, or if you just want to update any personal data we have about you, please email us at the address below:
Please contact us by any means if you are in any way unhappy and we are sure we can resolve any problems or issues you may have. If you are not satisfied with our response you may wish to contact the Information Commissioner at www.ico.gov.uk
Continental Trade & Commodity Services Ltd
31-39 London Road,
Telephone: 00 44 1732 743434